Call Routing

~ 0 min
31-10-2022 01:12

Directs incoming calls for the extension

../_images/fusionpbx_call_routing1.jpg
  • To access call routing goto Accounts > click the edit pencil icon on the right of the extension
../_images/fusionpbx_call_routing.jpg
  • Click CALL ROUTING on the top right

Call Forward and Do No Disturb

This will allow phones to sync CFWD and DND over SIP.

A few things need to be configured to enable this feature and restart freeswitch:

Uncomment this line in lua.conf.xml.

<hook event="PHONE_FEATURE_SUBSCRIBE" subclass="" script="app.lua feature_event"/>

Add to Default Settings:

Category = device
Subcategory = feature_sync
Type = boolean
Value = true

Enable Feature Sync on the Device

  • Yealink
    • Web Interface -> Features -> General Information -> Feature Key Synchronization set to Enabled
    • Config Files -> features.feature_key_sync.enable
    • Might be addition settings needed for the latest firmware. I tested with 81.0.110
    • FusionPBX Default Settings -> Provision -> yealink_feature_key_sync
  • Polycom
    • reg.{$row.line_number}.serverFeatureControl.cf=”1”
    • reg.{$row.line_number}.serverFeatureControl.dnd=”1”
    • FusionPBX Default Settings -> Provision -> polycom_feature_key_sync
  • Cisco SPA
  • Grandstream GXP and GRP
    • Web Interface -> Accounts -> Account X -> SIP Settings -> Advanced Features -> Feature Key Synchronization
    • Config file P2325
    • FusionPBX Default Settings -> Provision -> grandstream_feature_key_sync
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